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Refund and Returns Policy

At Animewear house, we prioritize customer satisfaction and aim to provide a hassle-free shopping experience. Our Refund and Returns Policy is designed to ensure fairness and transparency in handling instances where customers are not completely satisfied with their purchase.

1. Eligibility for Returns:

We accept returns for products that are defective, damaged, or not as described. To be eligible for a return, please notify us within 7  days of receiving the product and provide relevant details along with supporting evidence such as images.

2. Refund Process:

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

3. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We may request you to provide photographs or return the item for inspection. A replacement or refund will be processed upon verification of the issue.

4. Not as Described:

In case the received product is not as described on our website, please notify us promptly. We may require you to return the item, and upon verification, a refund or replacement will be issued.

5. Return Shipping:

Customers are responsible for the cost of return shipping unless the return is a result of our error (e.g., you received an incorrect or defective item). We recommend using a trackable shipping service for returns.

6. Non-Returnable Items:

Certain items, such as gift cards, perishable goods, or personal care items, are non-returnable.

7. Late or Missing Refunds:

If you haven’t received a refund yet, please check your bank account again. Contact your credit card company, as it may take some time before your refund is officially posted. If the issue persists, contact us.

8. Contact Information:

For any queries or to initiate a return, contact us at []. Our dedicated support team is available to assist you with the process and address any concerns.

9. Policy Updates:

Animewearhouse reserves the right to update or modify this Refund & Returns Policy at any time without prior notice. Please review the policy periodically for any changes.

By shopping with us, you agree to abide by the terms and conditions outlined in this Refund & Returns Policy. We appreciate your trust in Mangalmurtishop and strive to ensure your satisfaction with every purchase.